Customer Service
Hourly Carpark Charges
| Monday to Friday | Saturday / Sunday / Public Holidays | Daily Overnight Parking |
| 7:00am to 6:30pm $2.20 per hour or part thereof | 7:00am to 11:00pm Free parking | 11:00pm to 7:00am $2.40 per hour or part thereof |
| 6:30pm to 11:00pm Free parking |
Mapletree Vouchers
Give your loved ones the freedom to spend with Mapletree gift vouchers. Available in denominations of $10 and $50, these vouchers are valid for use at participating stores in Alexandra Retail Centre, HarbourFront Centre, Mapletree Business City and VivoCity. Please proceed to the Centre Management Office on Level 2 (beside Click Photo Print Centre, #02-09A) if you wish to make a purchase.
For bulk purchase, please contact Ms Salmiah @ 6377 0677 or email to salmiah.hamin@vivocity.com.sg, allowing at least three working days for processing.
Vouchers are valid for one (1) year from the date of purchase and payment can be made in cash or NETS only.
Click here to found out more about Mapletree voucher participating outlets
SISTIC Ticketing Counter is located at ARC Customer Service Counter on Level 1.Corporate Programme
Enjoy special perks and shopping privileges when you flash your staff pass at ARC!
For more information on how to join, please email us at korina.lee@vivocity.com.sg.
Other Services & Facilities
- SingPost Letter Box / SingPost POP Station
Located outside ARC’s main entrance on Level 1 (near the taxi stand). - Nursing Rooms
Located on Level 1 and 2. - ATMs, AXS Machine & SAM Kiosk
OCBC and POSB – Level 1 (inside FairPrice)
DBS Alexandra Branch – #02-33/34
UOB and State Bank of India – Level 1 (in front of the escalators)
AXS machines – Level 1 (behind the escalators) - Be a Green Shopper!
You can now cycle to ARC and park your bicycle at our racks located on Level 1 car park.
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